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Child Protective Services

The Child Protective Services (CPS) is a legally mandated component of Child Welfare Services in North Carolina. CPS is comprised of Intake, Assessments (Family/Investigative) and CPS In-Home Services. Protective Services for Children are provided to children and their parents/caretakers in response to instances of actual or suspected child neglect, abuse, or dependency. This includes investigating reports of neglect, abuse, dependency; evaluating the degree of damage or risk to the child; cooperating with law enforcement agencies and initiating court action when necessary; counseling and planning with the child’s family toward the solution and prevention of problems causing neglect, abuse, dependency, and arranging for the provisions of services such as foster care, day care, health, and mental health services and in home aid services.

The agency has adopted the Family Centered Approach and System of Care Perspective that believes in the following principles:

  • Everyone desires respect
  • Everyone needs to be heard
  • Everyone has strengths
  • Judgments can wait
  • Partners share power
  • Partnership is a process

To make a Child Protective Service Report please call 910-259-1240 during
normal business hours (8:00-5:00) and after hours 910-259-1212

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