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DSS News

North Carolina Coronavirus Helpline: 1-866-462-3821

Residents in North Carolina who have questions and concerns about coronavirus may call the Coronavirus Line at 1-866-462-3821. The helpline is staffed by North Carolina Poison Control officials 24 hours a day, seven days a week.

Nurses and pharmacists handling the calls can help people know:

  • How coronavirus is spread
  • Whether or not a person is at risk
  • What precautions can be taken to prevent the spread of the virus
  • What the symptoms of coronavirus are
  • What to do if coronavirus is suspected

North Carolina Poison Control is partnering with the North Carolina Department of Health and Human Services to monitor coronavirus concerns in our state.

If you have traveled to China recently and are wondering about the likelihood of infection, call the helpline at 1-866-462-3821.

You can also visit https://www.ncdhhs.gov/divisions/public-health/coronavirus-disease-2019-covid-19-response-north-carolina for more information.

North Carolina Coronavirus Helpline: 1-866-462-3821

Residents in North Carolina who have questions and concerns about coronavirus may call the Coronavirus Line at 1-866-462-3821. The helpline is staffed by North Carolina Poison Control officials 24 hours a day, seven days a week.

Nurses and pharmacists handling the calls can help people know:

  • How coronavirus is spread
  • Whether or not a person is at risk
  • What precautions can be taken to prevent the spread of the virus
  • What the symptoms of coronavirus are
  • What to do if coronavirus is suspected

North Carolina Poison Control is partnering with the North Carolina Department of Health and Human Services to monitor coronavirus concerns in our state.

If you have traveled to China recently and are wondering about the likelihood of infection, call the helpline at 1-866-462-3821.

You can also visit https://www.cdc.gov/coronavirus/index.html for more information.

Information on the 2019 Novel Coronavirus (2019-nCoV)

Update from today’s conference call regarding the Novel Coronavirus:

Constantly evolving situation- Globally, case counts exceed 20,000 with more than 400 deaths. 

As of yesterday, there are 11 cases in US and none in North Carolina.

Guidance documents have been sent to all providers and this has become a reportable virus
Still trying to determine the severity of infection.

There are 11 screening airports in the US. If a passenger is symptomatic, they are quarantined in that city. If no symptoms, passengers may travel to their destination and it will be the responsibility of the state/county to conduct a 14-day “monitored quarantined”

For more information please visit: https://epi.dph.ncdhhs.gov/cd/diseases/2019nCoV.html

nCoV-Factsheet nCoV-FAQs_1_31_2020

 

Legislators Adjourn Without Taking Actions Required for Medicaid Managed Care; DHHS Suspends Implementation of Managed Care

On November 19, 2019, The North Carolina Department of Health and Human Services (DHHS) announced the suspension of Medicaid Managed Care that was scheduled to go live February 1, 2020 until further notice.

As a Medicaid beneficiary, nothing will change.  The beneficiary’s primary care provider (PCP) stays the same and access to behavioral health and I/DD services will continue through the current process.  The Medicaid Contact Center (888-245-0179) is available to address questions from beneficiaries and their families, Monday through Friday, 8 a.m. to 5 p.m. EST.

Medicaid beneficiaries will be notified via mail when Managed Care resumes.  If an individual’s Medicaid coverage period ends before Managed Care resumes, eligibility will go through the same yearly review and recertification process used today.

https://www.ncdhhs.gov/assistance/medicaid-transformation

Low-Income Energy Assistance Available

Households in Pender County with a person aged 60 or more, or someone receiving disability and services from the NC Division of Aging and Adult Services may qualify for a one-time vender payment to help pay their heating bill during the cold winter season. Depending on the primary heating source, eligible households will receive $300, $400 or $500 toward their heating bill.

To be eligible, you must meet certain requirements and apply in person from December 2-31.
More information can be found here: https://www.ncdhhs.gov/…/low-i…/low-income-energy-assistance

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