Inmate Information

Pender County Jail Inmate Rules

Contraband

Any unlawful or prohibited item(s) in your possession considered contraband; including any item(s) that are not disposed of according to jail rules. (Example: …old newspapers, food, condiments, etc…)

Indigent

Having a dollar or less every 6 days.

Meal Schedule

Three meals per day will be provided. Special meals will be documented at intake and verified by medical.

Access to Personal / Hygiene Items

Upon admission to the jail, the following items will be provided: Personal Hygiene Packet, Jail Clothing, and Bedding. Additional items needed during your stay can be purchased; no items will be refused because of Indigent status.

Medical Services

Medical services are provided Monday through Sunday, sick call form must be completed if possible.

Laundry Services

Clothing and towels will be collected two times a week by jail officers. Refer to inmate services posted in front of cells for collection days.

Mail (Postal) Privileges & Services

Incoming and outgoing mail will be delivered Monday through Saturday (No Holidays)

  • All other inmate communication from other facilities must be requested in writing and only family members will be considered.
  • All outgoing and incoming mail must have a complete name and address. The address is:
    • Inmate Full Name
      Pender County Jail
      104 North Walker Street
      Burgaw, NC 28425
  • Only two photos are allowed in your personal area at a time (No Polaroids). All extra photos will be refused; dress code enforced. (No size larger than 3 by 5 photo)
  • All mail is subject to searches except privilege mail, which is subject to searched in your presence only.
  • Large packages must be pre-approved.
  • No contraband accepted.

Recreational Services

Each cell will be afforded the opportunity to participate in outside recreation three times a week (weather permitting).

Personal Property

All property will be inventoried and stored in the property room. The jail will not be responsible for property left over 30 days.

Cash Fund Accounts

All cash deposits will be converted to a Debit Card or a Check. Upon your release, your balance will be in a form of a debit card if you have $50 or less. A check will be issued if you have $50.01 or more.

Canteen Privileges

Personal care and snack items may be purchased any day of the week up to Monday. All orders will be made through the inmate phone system. Hygiene items are available for purchase by indigent people; your account will be debited for the purchase amount.

Work Assignments

Inmates meeting certain criteria may be selected to perform duties throughout the facility. At no time will this inmate be assigned the duty of supervising another inmate. Failure to perform assigned duties or violations of any jail rules will result in termination of duties.

Telephone Privileges

All calls are collect. No incoming calls allowed.

  • All cells must be cleaned to include no writing or photos on walls before phones are turned on in cell area.
  • Calls are limited to 15 minutes.
  • Three-way calling is prohibited.
  • Inmates are prohibited from using an inmate telephone to contact any Jail Staff.

Housekeeping Rules & Regulations

All cells must be cleaned daily; a mop, bucket, and broom will be provided every morning. Additional cleaning solutions will be provided for showers and bathrooms.

Visitation Privileges

Dress code is enforced during visitation. All visitors must be dressed appropriately. Visitation is on a first-come basis. Each inmate is allowed fifteen (15) minutes.

  • Two adult visitors are allowed per inmate
  • Children will be allowed to visit with an adult
  • Each visitor must have proper identification (State or Military ID)
  • Visitor must be on visitation list or they will not be allowed to visit.
  • Visitation slips will be given out on Thursday (to new detainees only).
  • Saturday
    • Juveniles 1:30 pm to 2 pm
    • Males (A through L) 2 pm to 3:30 pm
  • Sunday
    • Females 1:30 pm to 2 pm
    • Males (M through Z) 2 pm to 3:30 pm

Legal Services

All local attorney phone calls are free. Upon request law library will be scheduled for a visit.

Religious Services

Clergy visitation is by appointment only. You must submit a written request for an appointment.

Rules of Conduct & Disciplinary Procedures

In order to provide a safe and secure environment, rules and regulations must be followed. The jail reserves the right to revoke privileges as necessary to maintain the safety and security of the facility.

Fire Plan

If there is a fire or threat of a fire, you are to follow to the commands of the duty officer without any undo delays.

Grievance Forms

May be obtained from the duty officer. All forms must contain your name, date, specific complaint, and must be signed and returned to the officer on duty. Grievances containing profanity or abusive language will not be accepted.

Processing Grievance Forms

  • Forms must be submitted to officer on duty.
  • The Sergeant will respond within 10 business days.
  • (you may appeal the decision to the next level)
    • Captain
    • Major
    • Sheriff

Inmate Books

All books must be paperback. You will be allowed to have three books in your living area. Crossword puzzle books must be purchased from the Canteen. Books may be purchased from Amazon Publishing Company, The Jail Administrator or Sergeant has the right to prevent delivery of any violent or unsafe material.

Light-Out / Lock-Down

All cells must remain in the bunk area after lockdown at 2300 hours. All televisions will be turned off at 2300 hours.

Property

Inmates may possess the following items:

  • County Issued Property
    • Authorized Medication
    • One Bath Towel
    • One Blanket
    • One Inmate Uniform
    • One Mattress
    • One Set of Footwear
    • One Washcloth
    • Two Sheets

Phone Calls

Find out more about Inmate Phone Information