Skip to content Skip to left sidebar Skip to footer

Public Notices

Systems Administrator

Systems Administrator

FSLA Status: Exempt 
Grade 11

General Definition of Work


Performs technical and professional support for computer systems, networks, servers, and virtual computing environments. Work requires a high degree of technical knowledge of computer operating systems, maintenance processes, best practices, and extensive knowledge of systems management. Researches and recommends enterprise infrastructure systems; coordinates and manages systems installation and configuration; resolves technical problems to support customers, business applications, and systems; administers and maintains enterprise systems. Develops, documents, and maintains procedures for system management and implementation, auditing, resolutions, and root-cause analysis. The work is performed under the general supervision of the IT Operations Manager.


To perform this job successfully, an individual must be able to complete the essential functions of the position with or without reasonable accommodations.  Reasonable accommodations may be requested by contacting Pender County Human Resources.


Essential Functions


  • Manages all County infrastructure systems and drives compliance, documenting and planning, configuration, installation, maintenance, monitoring, updates/patch management, upgrades, security, training, reporting, auditing, and support.
  • Responsible for enterprise storage (SAN and NAS).
  • Virtualization infrastructure (VMware – ESXi/vSphere and vCenter) and Recover Point.
  • Responsible for all aspects of backup systems (Barracuda, Avamar, and Rapid Recovery).
  • Experience implementing and managing multiple OS platforms, specifically Windows Servers.
  • Responsible for all aspects of domain management, services, and functions, including Azure.
  • Working knowledge of security tools, enterprise security applications, data security, server hardening, email security, and security related hardware.
  • Performs server administration tasks such as, but not limited to, documentation, inventory of physical and virtual systems, health checkups, license management, application compatibility, automation, hardening, logging, monitoring, and reporting, and root cause analysis.
  • Monitor data-center health using existing management tools, and respond to issues as they arise; build, test, and maintain servers as needed.
  • Complies with all Federal, State, and local plans, policies, procedures, processes, regulations, and statutes.
  • Ensures Service Level Agreements (SLAs) are met and/or exceeded.
  • Engages with vendors to leverage product support, expertise, and solutions.
  • Participate in change management for systems and infrastructure.
  • Can handle multiple projects and incidents simultaneously and meets deadlines in a fast‐paced environment.
  • Performs other related duties as assigned.


Knowledge, Skills and Abilities, Education and Experience


  • Experience managing and supporting Enterprise Systems such as Microsoft 365, VxRail, Data Domain, Avamar, IDPA, Unity XT, Barracuda Essentials, virtualization, Windows servers, environmental monitoring systems, patch management, vulnerability management and mitigation, and SEIM.
  • Excellent problem solving/analytical skills, knowledge of analytical tools, and complex troubleshooting methods.
  • Ability to work through ambiguous work situations.
  • Excellent verbal and written communication skills.
  • Hands‐on experience in process automation, best practice approach, technology efficiency, and effectiveness.
  • Self‐motivated, able to work independently, and takes initiative.
  • Ability to remain flexible and adapt to changing job responsibilities and duties.
  • Familiar with intermediate networking concepts.
  • Knowledge of Cybersecurity Incident Response and best practices.
  • Thorough understanding of the threat and attack landscape, attack vectors, vulnerabilities and how they are leveraged by malicious actors.
  • Security certifications, Database Administrator certifications.
  • Professional certifications – CompTIA Server+, CompTIA Security+, Systems Security Certified Practitioner (SSCP), Microsoft Certified: Azure Administrator Associate, Microsoft Certified: Azure Solutions Architect Expert, VMware Certified Professional – Data Center Virtualization


Bachelor’s degree in computer science, Information Technology, or related field with at least 3 years relevant IT experience, OR associate degree in computer science, Information Technology, or related field with at least 5 years relevant IT experience, OR High School Diploma or GED and 8 years relevant IT experience performing the functions of systems administration as a Systems Administrator.


Valid North Carolina Driver’s License.


Candidates selected for a position within the Information Technology Services department will be required to successfully complete a fingerprint-based background check. All IT employees are subject to work during natural disasters, extreme weather events, and cybersecurity incidents.


Physical Requirements

This work requires the occasional exertion of up to 50 pounds of force; work regularly requires sitting, speaking or hearing and using hands to finger, handle or feel, frequently requires reaching with hands and arms and occasionally requires standing, walking, climbing or balancing, stooping, kneeling, crouching or crawling, pushing or pulling, lifting and repetitive motions; work has standard ve.g.,n requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, using of measuring devices, assembly or fabrication of parts within arm’s length, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work occasionally requires exposure to the risk of electrical shock; work is generally in a moderately noisy location (e.g. business office, light traffic).

Longest serving DSS Employee Retires



Halloween is a milestone for Mr. Bertram Wilson of Pender County DSS. October 31, 1978 is the day he started working for Pender County, so it seems fitting that October 31 is also when Mr. Wilson retires after a lifetime of faithful service. If you do the math, that is 41 years of employment in Pender County!

He started working for Pender County all those years ago, through a grant called the Cedar Program. This work was the predecessor to the Recreation Department that we see today, as there was no Recreation Department in Pender County. The larger counties had Recreation Departments and the grant was designed to try to start one in Pender County. After the Cedar Program grant ran out, Mr. Wilson was hired as an Income Maintenance Worker. Although his father had worked in Social Services, he never really had an interest in following in his father’s footsteps. As it sometimes happens, Mr. Wilson ended up in a lifelong career that was unexpected.

When I asked Mr. Wilson if he could describe his long, distinguished career in one word, he answered, EXCITING! He said that working in Social Services definitely has its ups and downs. The reunification of a family that he worked with for 5 years ranks at the top of his list of happiest experiences while at Pender County DSS. 

I asked Mr. Wesley Stewart, Director of Pender County DSS for his thoughts on Mr. Wilson and he said the following.

“Bert was the longest tenured employee of the Department of Social Services, and with his retirement a great deal of  institutional knowledge will be lost. Bert served as one of my Foster Care Supervisor’s and went well beyond what was required to get the job done for which I will always be grateful. Bert always stood out as an example of someone who greatly cared about his staff, this agency and the citizens of Pender County.  It has been my pleasure to work with Mr. Bertram Wilson over the course of the last two and a half years and he will be missed!”  

Mr. Wilson is very involved with his church, St. John Missionary Baptist Church of Wallace and will use his new found free time working with the church on their various outreach projects. Along with his church activities, he enjoys spending time with his 10 year old grandson, La’sean, who is in his care. Through the years Mr. Wilson has been a foster parent to teenage children because he knows, through his work with Pender County, that these are the most difficult placements to make.

Mr. Wilson said that he may try to do some fishing and farming which are two activities he used to enjoy but hasn’t had much time for lately. Fun fact; Mr. Wilson worked on his family’s farm raising chickens and selling eggs to pay for college!

      When asked what his dream vacation is, Mr. Wilson said that he may decide to take a dream cruise one day. His dream trip? Driving across the United States, embarking on a cruise from Washington State, cruising to Alaska then from there to Hawaii! 

   I asked Mr.Wilson if there was a particular colleague over the years who had inspired him. He remembered Blondell Tucker who was his first supervisor at DSS for 3 years. He also had kind words about Mr. Stewart, stating that Mr. Stewart is always seeking ways to make Pender County DSS run as efficiently as possible.

When asked what he would miss most and least about working, Mr. Wilson said, without pause, “I will miss the people the most and the deadlines the least!”

Finally when asked for any words of wisdom he could leave us with, he said “Do your best and always be proud and committed.” Wise words from a role model for all Pender County employees.

Enjoy your retirement Mr. Wilson!

Happy Halloween!

Supplemental Benefits – Open Enrollment





VENDOR CONTACT INFORMATION – Please call directly with any questions


Delta Dental 1-800-662-8856

Community Eye Care 1-888-254-4290

MetLife Life Insurance 1-800-275-4638

Transamerica Whole Life (Creative Worksite Solutions) 1-866-971-9715

Cancer Select Plus (Creative Worksite Solutions) 1-866-971-9715

Lincoln Short Term Disability (Creative Worksite Solutions) 1-866-971-9715

Allstate Accident (Creative Worksite Solutions) 1-866-971-9715

Flex Spending Account (Corporate Benefit Services) 1-800-277-9476

Dependent Care Account (Corporate Benefit Services) 1-800-277-9476

Legal Shield/Identity Protection (John) 910-859-0102

Prudential 401(k) (Clay) 1-704-219-6104

Nationwide 457(b) (Michael) 919-909-0191

AFLAC Hospital Indemnity/ Accident/ Critical Illness Must enroll with AFLAC Representative in person










NOTE: Due to IRS regulations, Human Resources now requires enrollment forms be submitted annually for Flex Spending Account and/or Dependent Care Accounts.  Thank you in advance.

  • Please DO NOT send any enrollment forms to individuals within Human Resources

The Enrollment form should be filled out and  submitted to: on or before 10/11/2019.


2019 Flexible Benefit Account Enrollment Form






Featured Job of the week!

Don’t miss out on this great opportunity to be the new
Assistant County Manager for Pender County!
Apply today!

Assistant County Manager
Salary- Depends on Qualifications
Location- 805 S. Walker Street, Burgaw
Job Type- Full-Time Permanent
Job Number- 2018–00256
Closing- 10/7/2019 11:59 PM Eastern

General Definition of Work
Performs complex professional and difficult executive work assisting the County Manager with projects and daily administration, providing information and analysis for
decision making, providing advice and guidance to department directors, assisting with budget preparation, coordinating work with County Manager and department
directors, supervising several designated departments, maintaining records and files, preparing reports, and related work as apparent or assigned. Work is performed
under the general direction of the County Manager. Organizational supervision is exercised over County staff as assigned

Essential Functions
Oversees and directs the assigned departments by developing work plans and goals, discussing on-going issues and solving problems; guides and assists
departmental directors in establishing policies and procedures; evaluates performance.
Assists County Manager in policy development, investigative issues, problems and projects requested by the Board of County Commissioners; oversees County
operations in the absence of the County Manager.
Assists in annual budget preparation; prepares reports; maintains files and records.
Monitors County departmental budgets.
Initiates new projects, programs, etc. within departments; assists departments in the structured interview process.
Works with appointed and elected officials from other jurisdictions and levels of government as needed.
Resolves controversial, delicate and difficult issues involving the public, special interest groups, businesses, appointed officials from other jurisdictions and elected officials.
Performs a variety of research regarding legal issues, programs in other jurisdictions, etc.
Acts as liaison and County representative on a variety of Boards and Committees; represents the County at conferences and meetings as requested; attends
Board of County Commissioner meetings.
Handles special projects as assigned by County Manager.
Works with Board members on various issues as needed; assists with agenda preparation and follow-up on Board actions.

Knowledge, Skills, Abilities, Education & Experience
Comprehensive knowledge of the organization, function, and methods of operation of a local government; comprehensive knowledge of general management and office
organization principles and practices; comprehensive knowledge of the basic laws, ordinances, and regulations underlying the local government; ability to analyze a variety
of complex issues and develop solutions; ability to express complex ideas effectively orally and in writing; ability to establish and maintain effective working relationships with county officials, associates, and the general public.

Bachelor’s degree with coursework in public administration, political science, business administration, or related field and considerable experience in
government administration, or equivalent combination of education and experience.


Pender County Government
801 S. Walker St.

Burgaw, North Carolina, 28425

Pender County Government

New Pender County Manager Announced

Chad McEwen named Pender County Manager

BURGAW – Pender County commissioners announced Chad McEwen is the new county manager. McEwen has served as Pender County Assistant County Manager for the last two years. Prior to working for Pender County, McEwen worked for the Town of Burgaw for 13 years, seven of which he was town manager.

“Chad has proven leadership and management skills,” said George Brown, chairman of the Pender County Board of Commissioners. “We are pleased he has agreed to step into the role of county manager.”

McEwen will replace Randell Woodruff, who is stepping aside to become Brunswick County’s new county manager.

McEwen is a graduate of the University of North Carolina – Wilmington with an undergraduate degree in political science and a master’s degree in public administration.

“I’m grateful for the opportunity to serve as the county manager for Pender County,” said McEwen. “I greatly appreciate the confidence shown in me by the Pender County Board of Commissioners.”

McEwen will begin his new role as county manager effective Oct. 18.

McEwen is married and the couple have one son.

“I look forward to continuing to build upon the recent successes in Pender County,” said McEwen, particularly those endeavors that has made Pender County one of the most popular places in the country to live, work, and visit.

Pender County Welcomes Allen Vann as new Director of Buildings and Grounds

Please join us in welcoming Allen Vann to the Pender County Team.   


Hello, I’m Allen Vann and have been named Director of Buildings and Grounds for Pender County Government. Before coming to work here, I worked with Pender County Schools as Chief Officer of Auxiliary Services for the last year and eight months. Prior to Pender Schools, my career experience in facility management included seventeen years with Johnston County Schools where I served as Director of General and Regulatory Services.

I earned my Bachelor’s Degree in Business Administration from the University of North Carolina at Wilmington. Recently, I obtained my Graduate Degree (MBA) from Meredith College in Raleigh, North Carolina. I met by awesome wife, Valerie at UNCW and have been married for 23 years. We have two beautiful daughters, Logan and Chloe. As far as personal interests, I enjoy family time, tent camping, and kayaking.

I am extremely excited to be a part of the Pender County Team. It didn’t take me long to figure out what a great group of hard-working folks we have in the Public Works Department. I look forward to all of the opportunities we’ll share together and hope that I can help to make a difference for all stakeholders in Pender County.

Translate »