Disclaimer

Content

The information on the Pender County Government website (Pendercountync.gov) is:

  • Provided as a public service
  • Subject to periodic change
  • Not intended to replace official sources  
  • Presented "as is" and without warranties

Use of information on Pendercountync.gov is at the user's discretion. The information should not be:

  • Mistaken for legal advice
  • Considered error-free
  • Used as the exclusive basis for decision-making.

                                                                                                                                                                                                                                                         

Reliability

Pender County makes no representations or warranties regarding the condition or functionality of this website, its suitability for use, or that this Web service will be uninterrupted or error-free.

All information contained within the Pender County website is public record and is maintained and provided in accordance with the Public Records Law of North Carolina (N.C.G.S. Chapter 132). Pender County assumes no responsibility or liability for the future use or accuracy of County data that is extracted or obtained from our website or via other publicly available sources or processes, regardless of how the data is gathered.

                                                                                                                                                                                                                                                         

Collection of Certain Information

Some information is automatically collected when you visit Pendercountync.gov. As with many websites, we use server logs, cookies, metadata, and geocodes. The information automatically collected may include, but is not limited to: 

  • The domain name of your Internet Service Provider and/or your computer.
  • The IP address from which you access our website.
  • The browser type you are using (e.g., Google Chrome, Internet Explorer, or Mozilla Firefox).
  • your operating system (e.g., Windows, Mac, iOS, Android, etc.).
  • The type of device you are using.
  • The date and time you accessed our services.
  • Your location data.
  • The pages you visited, as well as any applications or forms used.
  • The Uniform Resource Locator (“URL”) of the webpage that linked you to our Services. 

We do not collect information to share with outside agencies for targeted advertising. We collect this data to help us better analyze and improve our web services. This information allows us to learn how many visitors we have, where they are coming from, and which of our services are of most interest to users.  We do not collect, store, or share personally identifiable information (PII) that is protected under HIPAA. 

If You Send Us Personal Information

While some information is automatically collected when you visit a pendercountync.gov site, there are also times you may provide us with additional information. These could include:

  • User feedback or form submissions.
  • User account creation.
  • Secure transactions.
  • Email message subscription.

We collect this information to enhance our communications and provide seamless access to our digital services. The details gathered are no more specific than what would be required if the service were requested by phone or in person at a County facility.

If you participate in a survey, send us an email, or submit an online form, your email address and any other information you provide will be collected. This information may be shared with other governmental agencies or organizations to assist with your request. Additionally, we may use it to assess user needs and analyze trends. Some personal information is considered a public record, meaning it may be disclosed in response to public records requests. However, this does not include account numbers used for electronic payments, public enterprise billing details, or other protected information.

For online transactions, we may collect, process, and disclose your name, address, and payment details (if applicable) as needed to complete the transaction and for record-keeping purposes, such as billing, permits, and licenses.

                                                                                                                                                                                                                                                         

Pender County Social Media Comment Policy

Pender County-sponsored social media sites serve as platforms for sharing information related to public interests in Pender County, including matters affecting residents, businesses, and visitors. These sites are moderated discussion forums managed by both the hosting platform and the County.

All communication, including comments and direct messages, is subject to North Carolina public records laws (NC.G.S. Chapter 132) and other applicable regulations regarding record retention and e-discovery. Communications on these platforms, whether from County representatives or the general public, may be monitored and disclosed as required by law.

The County reserves the right—but is not obligated—to remove inappropriate content or portions of comments that violate our guidelines. Examples of unacceptable content include, but are not limited to:

Reserves the right to delete posts that contain:

  • Profane, vulgar, offensive, threatening, or harassing language or content, personal attacks, or unsupported accusations (profane language including abbreviations of words intending profanity);
  • Content that promotes discrimination;
  • Sexual content (other than educational);
  • Infringement on copyrights or trademarks
  • Commerce solicitations (ads);
  • Content that incites violence;
  • Information that violates or potentially violates any state or federal law, including but not limited to the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the Children’s Online Privacy Protection Act of 1998 (COPPA)
  • Spamming or repetitive content.

Users are fully responsible for the content that they post on Pender County social media services.

                                                                                                                                                                                                                                                         

Logo

The Pender County logo is the official trademark of Pender County. It is registered to Pender County pursuant to the North Carolina Trademark Registration Act (N.C.G.S. Chapter 80) and should not be used in communications made through social media or other means without the written permission of Pender County. Any infringement or unauthorized use could subject the user to civil and criminal liability.