Irrigation meter sales and installation temporarily unavailable

October 5, 2022

Subject: Irrigation meter sales and installation temporarily unavailable.

Pender County Utilities Water Customers:

Pender County Utilities would like to personally acknowledge and apologize for any inconvenience you may be experiencing as a result of global delays affecting the shipment of our water meters. You may be aware of the serious shortages in global supplies of parts and materials currently affecting a great many industries. Unfortunately, these shortages affect the water industry and certainly our customers. This worldwide situation has made keeping up with demand for our meter installations very challenging especially as the housing industry have experienced record activity in the past year.

Due to the back order of water meters, Pender County Utilities will temporarily pause the sale and the installation of irrigation water meters at this time. We will continue to work with customers and contractors to ensure residents obtain meters for human water consumption. Water meters for private residences will not be installed until the water service is ready for inspection.

Pender County Utilities would like to take this time to thank you for your patience, loyalty, and know that our whole team looks forward to fulfilling our commitment to you.

Sincerely,

Kenneth P. Keel, PE
Pender County Utilities Director
kkeel@pendercountync.gov